{"id":36,"date":"2026-10-06T06:27:55","date_gmt":"2026-10-06T06:27:55","guid":{"rendered":"https:\/\/awayke.neonsnow.com.au\/?page_id=36"},"modified":"2026-10-06T06:42:40","modified_gmt":"2026-10-06T06:42:40","slug":"faqs","status":"publish","type":"page","link":"https:\/\/awayke.neonsnow.com.au\/?page_id=36","title":{"rendered":"FAQS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36\" class=\"elementor elementor-36\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b0ca51 e-flex e-con-boxed e-con e-parent\" data-id=\"7b0ca51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e380a3f elementor-widget elementor-widget-html\" data-id=\"e380a3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Instrument+Serif:ital@0;1&family=Space+Grotesk:wght@400;500;600&display=swap');\r\n#awayke-faqs {--bg: #070403; --panel: #0d0706; --ink: #f2e8df; --muted: #a28d82; --dim: #746158; --line: rgba(255,239,229,.11); --gold: #b75b3f; --red: #a92b20; --max: 1480px; --gutter: clamp(22px,5vw,78px);}\r\n#awayke-faqs * {box-sizing: border-box;}\r\n#awayke-faqs {background: var(--bg); scroll-behavior: smooth;}\r\n#awayke-faqs {margin: 0; background: linear-gradient(180deg,#070403,#0b0605 52%,#070403); color: var(--ink); font-family: 'Space Grotesk',Arial,sans-serif; overflow-x: hidden;}\r\n#awayke-faqs a {color: inherit; text-decoration: none;}\r\n#awayke-faqs button, #awayke-faqs input, #awayke-faqs textarea {font: inherit;}\r\n#awayke-faqs ::selection {background: #a84d35; color: #0b0605;}\r\n#awayke-faqs .nav {position: fixed; z-index: 80; top: 0; left: 0; right: 0; height: 78px; padding: 0 var(--gutter); display: grid; grid-template-columns: 1fr auto 1fr; align-items: center; background: linear-gradient(180deg,rgba(7,4,3,.97),rgba(7,4,3,.62),transparent); backdrop-filter: blur(10px);}\r\n#awayke-faqs .logo {font-size: 14px; 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filter: brightness(.68) saturate(.55) sepia(.08); transform: scale(1.025); animation: awaykeFAQsDrift 22s ease-in-out infinite alternate;}\r\n@keyframes awaykeFAQsDrift { \r\n  from {transform: scale(1.025) translate3d(0,0,0);} \r\n  to {transform: scale(1.055) translate3d(-.6%,.35%,0);} \r\n}\r\n#awayke-faqs .red-slit {position: absolute; z-index: 3; top: 12%; bottom: 8%; right: 15%; width: 1px; background: linear-gradient(transparent,#9e3527 34%,#d0553e 52%,#8c291f 72%,transparent); box-shadow: 0 0 18px rgba(185,64,45,.38),0 0 60px rgba(126,30,22,.25); opacity: .42; animation: awaykeFAQsSlit 6.2s ease-in-out infinite;}\r\n@keyframes awaykeFAQsSlit { \r\n  0%,100% {opacity: .2; transform: scaleY(.78);} \r\n  50% {opacity: .85; transform: scaleY(1);} \r\n}\r\n#awayke-faqs .hero-inner {position: relative; z-index: 5; width: min(var(--max),100%); min-height: 86svh; margin: 0 auto; padding: 160px var(--gutter) 90px; display: grid; grid-template-columns: minmax(0,1.05fr) minmax(260px,.55fr); gap: 9vw; align-items: end;}\r\n#awayke-faqs .eyebrow {font-size: 9px; letter-spacing: .32em; text-transform: uppercase; color: #c97659; margin-bottom: 24px;}\r\n#awayke-faqs .hero h1 {font-family: 'Instrument Serif',Georgia,serif; font-size: clamp(66px,8vw,132px); font-weight: 400; line-height: .87; letter-spacing: -.035em; margin: 0 0 32px; max-width: 7ch;}\r\n#awayke-faqs .hero p {max-width: 56ch; color: #bbb8b0; font-size: 15px; line-height: 1.8; margin: 0;}\r\n#awayke-faqs .hero-side {border-left: 1px solid var(--line); padding-left: 30px; color: #918e86; font-size: 10px; letter-spacing: .16em; text-transform: uppercase; line-height: 1.8;}\r\n#awayke-faqs .hero-side b {display: block; color: #eee9e0; font-family: 'Instrument Serif',Georgia,serif; font-size: 28px; letter-spacing: 0; text-transform: none; font-weight: 400; margin: 8px 0 24px;}\r\n#awayke-faqs .signal {display: flex; align-items: center; gap: 4px; height: 54px; margin-top: 24px;}\r\n#awayke-faqs .signal i {display: block; 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line-height: 1; margin: 0; max-width: 11ch;}\r\n#awayke-faqs .cta p {color: #918e87; font-size: 14px; line-height: 1.75; max-width: 50ch; margin: 22px 0 0;}\r\n#awayke-faqs .btn {display: inline-block; border: 1px solid rgba(197,101,70,.68); padding: 15px 20px; font-size: 9px; letter-spacing: .18em; text-transform: uppercase; transition: .25s;}\r\n#awayke-faqs .btn:hover {background: var(--gold); color: #090909;}\r\n#awayke-faqs footer {border-top: 1px solid var(--line); padding: 58px var(--gutter); display: grid; grid-template-columns: 1fr auto 1fr; gap: 30px; align-items: end; color: #77746d; font-size: 10px; line-height: 1.8;}\r\n#awayke-faqs .footer-logo {font-size: 18px; letter-spacing: .58em; color: #f2eee6; text-align: center;}\r\n#awayke-faqs .footer-logo span {display: block; margin-top: 10px; font-size: 8px; letter-spacing: .2em; color: #77746d;}\r\n#awayke-faqs .footer-right {text-align: right;}\r\n#awayke-faqs .reveal {opacity: 0; transform: translateY(32px); transition: opacity .85s ease,transform .85s cubic-bezier(.2,.7,.2,1);}\r\n#awayke-faqs .reveal.visible {opacity: 1; 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border-top: 1px solid var(--line); padding: 23px 0 0;}#awayke-faqs .faq-wrap {padding-top: 90px; padding-bottom: 105px;}#awayke-faqs .faq-head {margin-bottom: 48px;}#awayke-faqs summary {grid-template-columns: 44px 1fr auto; gap: 12px; padding: 24px 0;}#awayke-faqs .num {font-size: 15px;}#awayke-faqs .q {font-size: 23px;}#awayke-faqs .plus {width: 34px; height: 34px;}#awayke-faqs .answer {padding: 0 0 28px 56px; font-size: 14px;}#awayke-faqs .ask-inner {padding-top: 100px; padding-bottom: 100px;}#awayke-faqs .ask-box {grid-template-columns: 1fr;}#awayke-faqs .ask-box input {min-height: 62px;}#awayke-faqs .ask-box button {min-height: 52px; border-left: 0; border-top: 1px solid rgba(255,255,255,.14);}#awayke-faqs .response-text {font-size: 20px;}#awayke-faqs .cta {padding-top: 95px; padding-bottom: 95px;}#awayke-faqs footer {grid-template-columns: 1fr; text-align: left; gap: 28px;}#awayke-faqs .footer-logo {text-align: left;}#awayke-faqs .footer-right {text-align: left;}}\r\n@media (prefers-reduced-motion:reduce) {#awayke-faqs {scroll-behavior: auto;}#awayke-faqs .hero-bg, #awayke-faqs .hero::before, #awayke-faqs .red-slit, #awayke-faqs .signal i, #awayke-faqs .ask::before {animation: none;}#awayke-faqs .reveal {opacity: 1; transform: none; transition: none;}}\r\n#awayke-faqs {--awk-grain-opacity: .018; --awk-vignette-edge: .205; --awk-haze: rgba(111,34,26,.016);}\r\n#awayke-faqs, #awayke-faqs {background-color: #070403;}\r\n#awayke-faqs {position: relative;}\r\n#awayke-faqs::before {content: \"\"; position: fixed; inset: 0; z-index: 8900; pointer-events: none; background: radial-gradient(ellipse at 50% 43%,transparent 50%,rgba(0,0,0,.045) 69%,rgba(0,0,0,var(--awk-vignette-edge)) 100%),\r\n    radial-gradient(circle at 52% 17%,var(--awk-haze),transparent 43%); mix-blend-mode: multiply; opacity: .80;}\r\n#awayke-faqs::after {content: \"\"; position: fixed; inset: -40%; z-index: 8901; pointer-events: none; opacity: var(--awk-grain-opacity); background-image: url(\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' width='180' height='180' viewBox='0 0 180 180'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.83' numOctaves='2' stitchTiles='stitch'\/%3E%3C\/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)' opacity='.72'\/%3E%3C\/svg%3E\"); 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isolation: isolate;}\r\n#awayke-faqs .logo::before, #awayke-faqs .brand::before {content: \"\"; position: absolute; inset: -10px -14px; z-index: 0; pointer-events: none; border-radius: 50%; background: radial-gradient(ellipse at center,rgba(225,229,231,.08),transparent 68%); filter: blur(11px); opacity: .075; transform: scale(.98,.72); transition: background .48s ease,opacity .48s ease,transform .48s ease;}\r\n#awayke-faqs .logo img, #awayke-faqs .brand img {position: relative; z-index: 1; mix-blend-mode: normal !important; opacity: .93; filter: brightness(.94) contrast(1.035) saturate(.92) drop-shadow(0 0 4px rgba(222,225,227,.035)) !important; transition: filter .48s ease,opacity .48s ease;}\r\n#awayke-faqs[data-logo-tone=\"neutral\"] .logo::before, #awayke-faqs[data-logo-tone=\"neutral\"] .brand::before {background: radial-gradient(ellipse at center,rgba(226,229,230,.09),transparent 68%); opacity: .08;}\r\n#awayke-faqs[data-logo-tone=\"neutral\"] .logo img, #awayke-faqs[data-logo-tone=\"neutral\"] .brand img {filter: brightness(.95) contrast(1.03) saturate(.88) drop-shadow(0 0 4px rgba(226,229,230,.04)) !important;}\r\n#awayke-faqs[data-logo-tone=\"red\"] {--awk-haze: rgba(112,18,16,.022);}\r\n#awayke-faqs[data-logo-tone=\"red\"] .logo::before, #awayke-faqs[data-logo-tone=\"red\"] .brand::before {background: radial-gradient(ellipse at center,rgba(113,18,16,.18),transparent 68%); 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position:relative; width:100%; margin:0; isolation:isolate; line-height:normal; overflow:clip; }\r\n#awayke-faqs *, #awayke-faqs *::before, #awayke-faqs *::after { box-sizing:border-box; }\r\n#awayke-faqs a { text-decoration:none; }\r\n#awayke-faqs h1, #awayke-faqs h2, #awayke-faqs h3, #awayke-faqs h4 { color:inherit; }\r\n#awayke-faqs button, #awayke-faqs input { border-radius:0; box-shadow:none; margin:0; text-transform:none; }\r\n#awayke-faqs .ask-box button { text-transform:uppercase; }\r\n#awayke-faqs .chip:focus-visible, #awayke-faqs button:focus-visible, #awayke-faqs input:focus-visible, #awayke-faqs summary:focus-visible { outline:2px solid #c97659; outline-offset:4px; }\r\n#awayke-faqs blockquote { border:0; padding:0; color:inherit; }\r\n#awayke-faqs a:focus-visible { outline:2px solid #f1eee7; outline-offset:4px; }\r\n#awayke-faqs:not([data-awayke-ready]) .reveal { opacity:1; transform:none; }\r\n<\/style>\r\n<div id=\"awayke-faqs\" data-asset-base=\"\/wp-content\/plugins\/awayke-faqs-assets\/assets\/\" data-logo-tone=\"neutral\">\r\n<nav class=\"nav\"><a class=\"logo\" href=\"\/\" aria-label=\"AWAYKE home\"><img decoding=\"async\" src=\"\/wp-content\/plugins\/awayke-faqs-assets\/assets\/awayke-logo-transparent.png\" alt=\"AWAYKE\" data-awayke-asset=\"awayke-logo-transparent.png\"><\/a><div class=\"navlinks\"><a href=\"\/?pagename=encounters\">Encounters<\/a><a class=\"active\" href=\"\/?pagename=faqs\">FAQs<\/a><a href=\"\/?pagename=beware\">BEWARE<\/a><a href=\"\/?pagename=contacts\">Contact<\/a><\/div><a class=\"book\" href=\"\/?pagename=availability\">Book \u2197<\/a><\/nav>\r\n<header class=\"hero\">\r\n  <div class=\"hero-bg\"><\/div><div class=\"red-slit\"><\/div>\r\n  <div class=\"hero-inner\">\r\n    <div><div class=\"eyebrow\">Before the lights go out<\/div><h1>Questions are allowed.<\/h1><p>Answers are a little more selective. Here\u2019s what you need to know before you enter AWAYKE \u2014 without ruining what happens once the room disappears.<\/p><\/div>\r\n    <div class=\"hero-side\">The short version<b>You sit. You listen. The dark does the rest.<\/b>Complete darkness \u00b7 sound-led horror \u00b7 leave at any time<div class=\"signal\" aria-hidden=\"true\"><i style=\"--h:22%;--i:1\"><\/i><i style=\"--h:48%;--i:2\"><\/i><i style=\"--h:82%;--i:3\"><\/i><i style=\"--h:34%;--i:4\"><\/i><i style=\"--h:96%;--i:5\"><\/i><i style=\"--h:57%;--i:6\"><\/i><i style=\"--h:28%;--i:7\"><\/i><i style=\"--h:73%;--i:8\"><\/i><i style=\"--h:41%;--i:9\"><\/i><i style=\"--h:18%;--i:10\"><\/i><\/div><\/div>\r\n  <\/div>\r\n<\/header>\r\n<main>\r\n<section class=\"faq-wrap\">\r\n  <div class=\"faq-head reveal\"><h2>What you should know.<\/h2><p>AWAYKE keeps the encounters intentionally vague. These answers cover the practical part \u2014 darkness, duration, intensity, groups and getting out \u2014 while leaving the actual experience where it belongs: inside the container.<\/p><\/div>\r\n  <div class=\"list reveal\">\r\n    <details><summary><span class=\"num\">01<\/span><span class=\"q\">What is AWAYKE?<\/span><span class=\"plus\">+<\/span><\/summary><div class=\"answer\"><strong>A completely dark immersive horror experience built around sound.<\/strong> You\u2019re seated inside a themed shipping-container room, headphones on, while spatial audio creates the world around you.<\/div><\/details>\r\n    <details><summary><span class=\"num\">02<\/span><span class=\"q\">How long does each encounter last?<\/span><span class=\"plus\">+<\/span><\/summary><div class=\"answer\"><strong>20\u201360 minutes.<\/strong> You choose the session length when booking.<\/div><\/details>\r\n    <details><summary><span class=\"num\">03<\/span><span class=\"q\">Is it completely dark?<\/span><span class=\"plus\">+<\/span><\/summary><div class=\"answer\"><strong>Yes.<\/strong> Once the encounter begins, the darkness is complete.<\/div><\/details>\r\n    <details><summary><span class=\"num\">04<\/span><span class=\"q\">Can I leave if I get too scared?<\/span><span class=\"plus\">+<\/span><\/summary><div class=\"answer\"><strong>Yes.<\/strong> You can leave at any time. You are never locked in.<\/div><\/details>\r\n    <details><summary><span class=\"num\">05<\/span><span class=\"q\">Are there jump scares?<\/span><span class=\"plus\">+<\/span><\/summary><div class=\"answer\"><strong>Some encounters may include sudden or intense moments.<\/strong> We won\u2019t tell you exactly where. That would ruin it.<\/div><\/details>\r\n    <details><summary><span class=\"num\">06<\/span><span class=\"q\">Can I go in with friends?<\/span><span class=\"plus\">+<\/span><\/summary><div class=\"answer\"><strong>Yes.<\/strong> Group sizes depend on the encounter, with most rooms designed around approximately 20 seated guests.<\/div><\/details>\r\n    <details><summary><span class=\"num\">07<\/span><span class=\"q\">What age is AWAYKE suitable for?<\/span><span class=\"plus\">+<\/span><\/summary><div class=\"answer\"><strong>All ages can attend, but 15+ is strongly recommended.<\/strong> The content can be disturbing and intense. For younger guests, a parent or guardian should decide whether it is suitable.<\/div><\/details>\r\n    <details><summary><span class=\"num\">08<\/span><span class=\"q\">I still have questions about what happens inside.<\/span><span class=\"plus\">+<\/span><\/summary><div class=\"answer\"><strong>Good. That\u2019s the point.<\/strong> We\u2019ll tell you what you need to know for comfort and safety. We won\u2019t tell you enough to spoil the room.<\/div><\/details>\r\n  <\/div>\r\n<\/section>\r\n<section class=\"ask\" id=\"ask\">\r\n  <div class=\"ask-inner reveal\">\r\n    <div class=\"eyebrow\">Still wondering?<\/div><h2>Ask the dark.<\/h2>\r\n    <p class=\"ask-lead\">Type the thing you\u2019re actually worried about. We\u2019ll answer the practical part and keep the encounter itself vague.<\/p>\r\n    <form class=\"ask-box\" id=\"questionForm\"><input id=\"questionInput\" type=\"text\" autocomplete=\"off\" maxlength=\"180\" placeholder=\"e.g. Can you do it non-scary?\" aria-label=\"Ask an AWAYKE question\"><button type=\"submit\">Ask \u2197<\/button><\/form>\r\n    <div class=\"chips\" aria-label=\"Example questions\"><button class=\"chip\" type=\"button\">Can you do it non-scary?<\/button><button class=\"chip\" type=\"button\">Will anyone touch me?<\/button><button class=\"chip\" type=\"button\">Is it VR?<\/button><button class=\"chip\" type=\"button\">What if I panic?<\/button><\/div>\r\n    <div class=\"response\" id=\"response\" aria-live=\"polite\"><span class=\"response-label\">AWAYKE \/\/ quick answer<\/span><div class=\"response-text\" id=\"responseText\"><\/div><\/div>\r\n    <p class=\"ask-note\">This quick-answer tool covers common visitor questions. For accessibility, medical, booking or venue-specific requirements, contact the AWAYKE team before booking.<\/p>\r\n  <\/div>\r\n<\/section>\r\n<section class=\"cta reveal\"><div><div class=\"eyebrow\">Enough answers?<\/div><h2>Choose what you hear next.<\/h2><p>See all ten encounters, then decide which room gets the first twenty minutes of your attention.<\/p><\/div><a class=\"btn\" href=\"\/?pagename=encounters\">Explore encounters \u2197<\/a><\/section>\r\n<\/main>\r\n<footer id=\"contact\"><div>hello@awayke.co<br>@awayke<\/div><div class=\"footer-logo\">AWAYKE<span>SOUND LEADS. THE MIND FOLLOWS.<\/span><\/div><div class=\"footer-right\"><a href=\"\/?pagename=faqs\">FAQs<\/a> &nbsp;&nbsp; <a href=\"\/?pagename=contacts\">Contact<\/a> &nbsp;&nbsp; Terms &nbsp;&nbsp; Privacy<br>\u00a9 2026 AWAYKE<\/div><\/footer>\r\n<script>\r\n(() => {\r\n  'use strict';\r\n  const key = '__awaykeFAQsController';\r\n  const selector = '#awayke-faqs';\r\n  \/\/ Elementor can execute this script from the document head during jQuery insertion.\r\n  if (window[key]) { window[key].refresh(); return; }\r\n  const instances = new Map();\r\n  let pending = false, stopped = false;\r\n  function mount(root) {\r\n    if (!root.isConnected || instances.has(root)) return;\r\n    const cleanups = [];\r\n    let disposed = false, observer = null, logoFrame = 0, typeTimer = 0;\r\n    let answerText = '', answerIndex = 0, pagePaused = false;\r\n    const reducedQuery = window.matchMedia ? window.matchMedia('(prefers-reduced-motion: reduce)') : null;\r\n    const reduced = !!(reducedQuery && reducedQuery.matches);\r\n    const listen = (target, type, fn, options) => {\r\n      target.addEventListener(type, fn, options);\r\n      cleanups.push(() => target.removeEventListener(type, fn, options));\r\n    };\r\n    const stopTyping = () => { if (typeTimer) window.clearInterval(typeTimer); typeTimer = 0; };\r\n    const stopFrames = () => { if (logoFrame) window.cancelAnimationFrame(logoFrame); logoFrame = 0; };\r\n    const cleanup = () => {\r\n      if (disposed) return;\r\n      disposed = true; stopTyping(); stopFrames();\r\n      if (observer) observer.disconnect();\r\n      cleanups.forEach(fn => fn());\r\n      instances.delete(root); delete root.dataset.awaykeReady;\r\n    };\r\n    instances.set(root, { cleanup });\r\n    const assetBase = new URL((root.dataset.assetBase || '\/wp-content\/plugins\/awayke-faqs-assets\/assets\/').replace(\/\\\/?$\/, '\/'), document.baseURI);\r\n    const assetURL = name => new URL(name, assetBase).href;\r\n    root.querySelectorAll('[data-awayke-asset]').forEach(el => {\r\n      const url = assetURL(el.dataset.awaykeAsset);\r\n      if (el.src !== url) el.src = url;\r\n    });\r\n    root.style.setProperty('--awayke-faqs-scene', 'url(' + JSON.stringify(assetURL('rictus.webp')) + ')');\r\n    root.dataset.awaykeReady = 'true';\r\n    const response = root.querySelector('#response');\r\n    const responseText = root.querySelector('#responseText');\r\n    const input = root.querySelector('#questionInput');\r\nfunction answerQuestion(raw){\r\n  const q=raw.toLowerCase().replace(\/[\u2019']\/g,\"'\").trim();\r\n  if(!q) return \"Ask me something first. The dark is patient.\";\r\n  if(\/non.?scary|not scary|less scary|mild|gentle|soft|tone it down|make it less\/.test(q)) return \"Not completely. AWAYKE is built as a horror experience, so there isn\u2019t a non-scary mode. Some encounters may feel less intense than others; ask staff which room is the gentlest option available that day.\";\r\n  if(\/jump scare|jumpscare|sudden|startle\/.test(q)) return \"Some encounters may include sudden or intense moments. We deliberately don\u2019t list where they happen, because knowing would change the experience.\";\r\n  if(\/touch|actor|grab|someone in the room|person in the room\/.test(q)) return \"No one is there to grab or touch you in the darkness. The intensity comes from sound, suggestion and the room around you.\";\r\n  if(\/leave|exit|get out|stop|panic|too scared|tap out\/.test(q)) return \"Yes. You can leave at any time. 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